Onboarding and Setup Services

Dedicated support from Clockwork experts to set your team up for success

Save valuable time with essential support.

Time is of the essence when you’re running high-stakes executive searches. We’re here to make sure your firm can start using Clockwork effectively from day one, without the hassles or delays of setting up a new account on your own.

Our Onboarding and Setup services give you dedicated human support in getting up and running—at whatever level your team needs.

Basic Onboarding - $1,500

We’ll complete all the essential steps to set up your account, so you can focus on delivering exceptional executive search work for your clients right away.

Package includes:

  • Step-by-step guidance to enable key features like LinkedIn Parsing, the Clockwork Mobile App, and email integrations
  • Email support 24 hours per day, 5 days per week from our team of Clockwork experts, ensuring your team can get assistance whenever they need it.
  • Two live, 60-minute training sessions with a Clockwork Expert offering best practices and process-oriented tips to get the maximum value from Clockwork immediately.

Pro Onboarding and Setup - $5,750

Ensure your team fully utilizes Clockwork from the very beginning with a hands-on, customized setup experience that accounts for your firm’s unique process and specialization.

Package includes:

  • Everything in the Basic Onboarding plan
  • Hands-on implementation to handle all configurable elements of the software
  • Configuration of 15+ custom preferences to fit your firm’s specific needs
  • Dedicated help from a Clockwork expert to set up your unique search process directly within Clockwork for a seamless transition
  • Assistance creating automated workflows to maximize your efficiency within the platform

Data Migration - Priced By Volume

Make a smooth transition into Clockwork with the help of an expert who will migrate your data, optimize and enhance your workflow, and ensure your team can get right to work within a fully customized system.

Package includes:

  • Everything in the Pro Onboarding and Setup plan
  • Migration of your data into the platform
  • Custom pricing based on size and scope

Elite Onboarding, Advisory and Consulting - $25,000

Designed for firms seeking a highly tailored setup and strategic advice on their process, this plan offers a bespoke, in-depth consulting service from Clockwork leadership.

Package includes:

  • Everything in the Pro Onboarding and Setup plan
  • Personalized guidance from a member of our executive team on maximizing the use of Clockwork for your specific needs
  • 20 hours of best practice, product advisory, and onsite training

Premium Support - $3,500 Per Year

Get ongoing guidance, strategic support, and VIP service from recruiting industry experts, ensuring your team gets the absolute best value from Clockwork—and ultimately, takes your executive search business to the next level.

Package includes:

  • A dedicated account manager providing strategic guidance on your search processes within Clockwork
  • 4-Hour SLA and priority response to any questions you send to our support team
  • Monthly live training sessions to share updates to the Clockwork product and tips and best practices for successfully running search projects
  • Live Quarterly Business Reviews (QBRs) to report on your progress and identify areas to optimize your processes
  • First access to beta test new features before they’re publicly available

Ready to run your firm like Clockwork? We’re here to make it easy. Contact our team to get started.

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