Case Study
Rise Executive Search
As an experienced retained search professional specializing in C-suite roles, April Sarraille knows what it takes to lead clients to win-win outcomes.
When she co-founded Rise Executive Search in 2023, she needed software her team could rely on to set every client engagement up for success. Clockwork was her trusted first choice.
Before Clockwork, Sarraille felt the pain of using outdated systems to run high-stakes executive searches.
- Key data stored in disjointed tools and spreadsheets
At a previous firm, her team lost time and valuable context while navigating cobbled-together spreadsheets for critical info. - No single source of truth to share with clients
They presented progress to clients through documents buried in long email chains, which were time-consuming to prep and difficult for clients to follow. - Manual updates required for every step in a search
Each update to candidate profiles, client briefing materials, and status reports had to be done manually, with extra time and effort for client-facing assets.
That's where Clockwork came in.
Clockwork is executive search software built for boutique firms, grounded in proven methodology to help you streamline the search process, deliver the best client experience, and grow over time.
How Clockwork helps the Rise Executive Search team impress clients and close searches faster
Time-Saving Database Insights
With insights and best-fit candidates from past searches at their fingertips, the Rise Executive Search team can conduct better research, faster by starting from their Clockwork database. With records of all communications, plus data enrichment from sources like LinkedIn, they can trust that contact profiles are always up to date.
Example: When beginning a new search project, team members can get a head start on candidate sourcing by pulling in relevant lists from similar past projects.
Seamless & Polished Client Experience
Rise Executive Search's clients include private equity firms and boards looking to hire at the highest level—who need timely updates with as little friction as possible. Clockwork's Client Portal keeps them apprised of search progress while prompting them to give quick feedback, either within Clockwork or right from their email inbox.
Example: Rise Executive Search can easily share polished reports and candidate lists to clients through the Client Portal, and clients can add their thumbs up, thumbs down, and comments in a few clicks.
Transparent Project Communications
Because every team member can have full visibility into project communications, they can drop into any search and have all the context they need—making it easier to collaborate and cover each other's projects, without compromising the client experience.
Example: When a team member goes on vacation, a colleague covering their work can see a full email history with any given client or candidate and avoid repetition.
Draw from your database to keep driving better results.
- Log the results of great work at every stage
- Accumulate valuable context on companies, candidates, and relationships
- Find and present best-fit candidates faster
What results has Rise Executive Search reached through using Clockwork?
Searches closed in as few as 63 days
Efficient team and client collaboration allows the team to close searches up to 60 days below industry average.
Engaged and Happy Clients
Clients love the ease with which they can give quick feedback on candidates and comment on search progress right from their inbox.
Increased Team Efficiency
Full visibility into project communications means team members can slot in and out of process flows quickly without losing context.