Support and Success

Clockwork provides training and support to ensure your firm, searches and client are set up for success.

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On-Demand video tutorials and self-service knowledge base

Get quick help and support with on-demand videos, how-to tutorials, step-by-step guides and a complete knowledge base of support articles. Our support team works around the clock to help with any questions and provide deeper troubleshooting for you and your firm. 

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Monthly Webinars On Best Practices That Improve Your Skills and Process

Every month, our Customer Success team hosts several webinars to educate you and your team on best practices and new features in order to get the greatest ROI from using Clockwork.

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Your Success Is Our Priority

Similar to Clockwork's Support Team, our Success Team is here ensure your firm, team and searches are getting the most out of Clockwork. 

  • Clockwork's Success Team meets with new and existing search firms to review any new features and updates we've recently released.
  • Monthly webinars that highlight best practices for leveraging Clockwork. 
  • Clockwork's Success Team is uniquely positioned between our Support and Product Teams to drive for solution and impact for your firm.  
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Support Is Always Here When You Need Us

If you can't find what you're looking for in the Knowledge Base or would like to speak with a specialist, we are always here, ready to help. Our support team is always standing-by to provide a solution at support@clockworkrecruiting.com.

  • Our Support Team has extensive knowledge of Clockwork and executive search and will help resolve any issues fast.
  • Whether you are onboarding a new team member, new to Clockwork, or just need to refresh your skills, Support offers training sessions.

Get started with Clockwork today.

Talk to a Specialist